You can request account deletion directly in the DropIn mobile app. Below is the current behavior based on the live application flow.
How to request deletion
- Open the app and go to Account.
- In the Delete Account section, tap Request account deletion.
- A confirmation dialog appears with Delete account and Cancel.
- If you confirm, your account is deactivated immediately and you are signed out from the app on that device.
What is removed immediately
- Account access is disabled (your user account is marked inactive, so you can no longer sign in).
- Your registered mobile device ID on the account is cleared.
- Your active app session ends and you are logged out.
What is retained in records
DropIn is a platform used by organizations to manage attendance, projects, and team activity.
When you request account deletion, your account is deactivated immediately and marked for deletion.
Historical records remain available for operational and audit purposes based on your organization's
preferences and data management policies.
- Attendance records and project history remain in the system.
- Historical attendance metadata (such as timestamps, location, submitted photos, IP, and attendance device identifiers) is retained with those records.
- Your profile data is not automatically anonymized by this in-app action.
- If you need additional data-removal support, contact your organization's administrator or support team.